Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared
Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared
What Brand & Mention Monitoring covers
Social & Forums — platforms and communities where mentions usually surface first
Press & Digital media — news sites, wires and syndicated coverage, tracked as it publishes
Video & Short-form — YouTube, TikTok and Reels commentary, not just text
Multi-Language Coverage — mentions tracked beyond English-only feeds
Human-Triaged Alerts — an analyst reads the stream and flags what’s actually a signal
Media & Brand Real Time Mention Monitoring
We run real-time media monitoring on every mention of your brand across social platforms, forums, blogs, video and press — the full online media landscape. An analyst reviews it all and turns it into media insights before anything reaches you. What lands in your inbox is a short list of things that actually matter, not a raw stream of everything that was said, in every language your brand gets talked about in.
RH Detection · Brand & Mention Monitoring
Signs Your Brand Requires Media & Mention Monitoring (Social Listesting)
what problems we help to resolve
html
Last to Know
Negative mentions reach you through a client’s phone call or a journalist’s request for comment — never from your own system, first.
Scattered, Not Watched
Mentions live across social, forums, video and press, and no one’s job is to read all of it — the roll-up happens by hand, days late, if at all.
Already Circulating
By the time something reaches your desk, it’s been building on social and forums for days — the window to respond cheaply is already closing.
Signal vs. Noise
There’s no way to tell a real reputational signal from background chatter until it’s already too late to matter.
html
What's included
One Social Media Listening Feed, Not One More Inbox
Social platforms, forums, blogs, video and press each produce their own media stream of mentions. Watched separately — or not watched at all — the pattern that matters gets lost in volume before anyone connects it. This retainer runs the SCAN Monitoring module as one continuously read feed, with an analyst attached to it every day, not a dashboard you have to remember to check.
Real-time tracking of mentions across media, social, blogs, video and forums.
Brand & Mention real-time Monitoring (RH Detection) by reputation house
Full-channel Mention Stream
Social, forums, blogs, video, press and syndicated coverage, unified into one feed and updated in real time — not five tools you have to check separately.
Multi-language Coverage
Sources tracked beyond English-only feeds — so mentions in your other markets and languages don’t go unseen.
Human Triage on Every Alert
An analyst reads the stream and tags sentiment before anything reaches you — not a raw export for you to make sense of yourself.
Escalation on Confirmed Risk
When a mention is confirmed as real risk, it gets routed to the right team fast — not queued for the next scheduled report.
One feed, not one more inbox
A mention stream nobody owns is just another unread tab. This retainer means an analyst reads it first, every day, and only brings you what's actually worth your attention — not a login you have to remember to check.
html
A
Listening / DRP platforms
SaaS monitoring & alerting tools
Manual / ad-hoc Monitoring
occasional in-house checks
Brand & Mention Monitoring
(RH Detection)
(RH Detection)
What it does
Surfaces mention volume and sentiment scores
Someone checks a few channels when they remember to
Reads the full mention stream daily and tells you which one is actually risk
Who acts on it
You do — no analyst included
Whoever has five spare minutes that day
A dedicated analyst, every day, whether you log in or not
Coverage
Mentions and sentiment, often text-only, single-language by default
Whatever one person remembers to check
Social, forums, blogs, video and press, tracked across languages
Pricing model
SaaS seat licence
Internal headcount, opportunity cost
One retainer, scoped to this module
Analytical foundation
The dashboard flags volume, not risk
No system — depends on someone remembering to check
An analyst is accountable for reading the stream and escalating what’s real
how we're different
Not a dashboard. A read, with someone accountable for it.
Listening tools give you volume. A part-time internal check gives you inconsistency. This retainer gives you a channel that’s actually read, every day, by someone accountable for catching what matters.
/*html*/
Who it's for
Built for the roles that can’t afford to be the last to know
Social Media & Comms Manager
In-house marketing · comms team
One feed across social, forums, blogs and video, not five tabs to check
Sentiment tagged before it reaches you, not raw mentions to sort through
An analyst who flags a shift before it’s a full-blown thread
“I need to know the moment something's said about us — not find out from a screenshot someone forwards me.”
General Counsel & Compliance Lead
Due diligence · KYC/AML
Negative-news and mention screening running in the background, not a one-off search before a deal
A documented, continuous record for due-diligence and audit questions
Coverage across social, forums and press — where reputational red flags surface first
"Negative news screening is now a due-diligence standard, not a nice-to-have — I need a system running, not a manual search before every deal."
Head of Risk, growing company
Not yet ready for the full platform
The one workstream that matters most right now, without paying for the full contour
A clear upgrade path to the full Detection retainer once the field grows
Someone reliably watching, even without an in-house monitoring function
"We're not ready for a full monitoring platform yet. We need someone reliably watching what’s said about us and telling us when it matters."
What we do
From first contact to a running feed
01
Source & Language Mapping
Which channels and languages matter for this brand right now — social, forums, blogs, video and press — the starting map, before anything is calibrated.
02
Alert Calibration
What counts as a signal versus noise, tuned to your brand, industry and regions — so alerts arrive with context, not as a flood of every mention.
03
Feed Goes Live
The mention stream starts, read by an analyst from day one — and your login to the SCAN Monitoring module opens at the same time, not the platform first and a team later.
04
Weekly Reporting & Escalation
Regular summaries of how the field is moving, plus immediate escalation the moment a confirmed risk appears — not just when a report lands.
Going live is also when module access opens up — see what's inside SCAN Monitoring
The Risk Control Center
One login. Every Signal That Touches Your Reputation, in One Window
Platform access is part of the program, not an add-on sold separately. Search, reviews, social listening and AI answers live on one screen instead of four disconnected tools — and it’s the same screen your analyst team works from, so what you see is exactly what they’re watching.
Part of a bigger platform
SCAN Monitoring is one module inside the Risk Control Center
This retainer runs on the SCAN Monitoring module specifically. The same platform also covers search results, AI representation, reviews and narrative analysis — available as their own single-workstream retainers, or together under RH Detection (full monitoring), the full five-module contour.
Overview & RPN Score
Social Listening (this page)
Search Results
Review Platforms
AI Presence
Risk Signals & Alerts
Action Plan
Reports Archive
html
Case Studies
What catching it early looks like
RH client result
Public Figure, Sports
CIS/MENA · ongoing weekly monitoring
Before
A public figure with an active narrative and no continuous read on the field — results depended on catching negative shifts before they compounded, with no readiness plan if an attack started.
After
96% KPI
of the negative-reduction target hit via weekly search and video audits with continuous monitoring underneath — unique negative pages in the primary search engine fell from 16 to 6, with the monitoring layer keeping the team ready to respond to any new attack.
RH client result
Public Figure, Real Estate
Eastern Europe / MENA · 6 regions, 13 months
Before
An active field-repair program across six regions had no mechanism to hold its gains once the intensive phase ended — without a watch layer, the field drifts back toward where it started.
After
6 regions
held stable under a continuous monitoring and alert-channel layer added on top of the repair program — the same mechanism that, on its own, is what this page’s product runs.
RH client result
Business & Consulting
UAE / Oman / Qatar / Bahrain · 4 months
Before
A footprint-minimization program needed to avoid creating an "information void" that itself reads as a red flag to banks and financial institutions — a risk only visible with continuous monitoring, not a one-off cleanup.
After
4 negatives
deindexed and the field held under personal monitoring across five regions — watching that the reduced footprint stayed clean instead of drifting back into risk.
Market pattern
Retail
What happened
Target reversed its DEI policies into an organizing consumer backlash. The conversation built for weeks across social platforms and boycott-coordination communities before it showed up in a single sales or share-price number.
Mechanic
Market cap fell an estimated $ 12B. The boycott was never a single viral moment — it was a rising current of mentions, visible in real time, long before it was visible in earnings. That’s exactly the pattern a daily-read mention feed is built to catch as one thread, not a headline.
html
Want cases from your own industry?
Our case library is broken down by sector: fintech, real estate, FMCG, professional firms and more.
Tell us yours and we’ll send the closest matches.
Tell us yours and we’ll send the closest matches.
Not the Whole Platform
This retainer runs the SCAN Monitoring module and the analyst layer on top of it — not search results, AI answers, reviews or narrative tracking. Need the full five-module contour? See RH Detection (full monitoring).
We Don't Touch Your Search Results
We watch and flag. Actively changing what ranks — search, reviews, narrative — is RH Control, a separate program.
No 100% Guarantee
Social platforms, forums and video depend on algorithms we don’t control. We commit to systematic coverage and honest reporting — not a promise to catch literally every mention.
Not a Replacement for Your Team
We escalate when a mention is confirmed as risk. Your in-house risk, legal or comms team still owns the decision — we don’t run it instead of them.
What we don't promise
Clear Scope: What This Program Covers and What It Doesn't
html
Didn't find what you were looking for?
Already in an active crisis, not just a mention to watch?
What You’re Actually Paying For: Pricing Explained
The investment logic
html
html
You're Not Pricing Hours
You’re pricing the cost of a missed mention. Hershey’s sentiment shift went unwatched until it was a boycott and $ 4.4B+ in eroded brand equity; McDonald’s watched one CEO joke spiral into a second scandal within days. This is priced against that, not against a headcount of analysts.
We Don't Price Like a Listening Dashboard
A SaaS seat gets you data. This gets you an analyst reading that data every day and escalating what’s real — interpretation and accountability are part of the price, not an upsell.
The Price Includes the Full Platform
Mention metrics, dynamics, top sources and authors, tagged narratives, and a sentiment engine that self-learns from your corrections — plus an analyst reading it daily. It doesn’t include search results, AI answers or reviews; those live under the full Detection retainer. The retainer sits in the same band as the full contour because the cost driver isn’t which modules are switched on — it’s an analyst triaging every mention, across every channel and language, every day. Watching one channel properly costs nearly as much as watching five.
It's a Retainer, not a Project
Mentions accumulate silently and spike without warning — a one-time scan freezes a single day; a retainer keeps watching every day after. That’s why it’s billed monthly, like any function that has to run continuously.
Curious where you'd land in the range? See how pricing breaks down by region and scope
Not just logic — the numbers
$4.4B+
in brand equity eroded after a recipe change went unmonitored for sentiment — until the boycott hit (Hershey's)
2
scandals from one joke — a CEO’s aside about a failed campaign spiraled into a second, bigger backlash within days (McDonald's)
Same day
a CEO and the head of audit both resigned after one mishandled whistleblower signal (KPMG Australia)
Permanent
one employment lawsuit is now indexed coverage that surfaces in every vendor-trust check (Atlassian)
html
Request a confidential audit
Tell us what you currently know — and don’t know — about what’s being said about you across social, forums, blogs, video and press. We’ll map your mention landscape and scope what this feed would look like, before anything starts.
Brand & Mention Monitoring (RH Detection) runs $ 5−25K/month, scoped to your channels and languages at the audit.
RH Detection
RH Detection (full monitoring)
The full five-module contour — search, mentions, AI answers, reviews and sentiment — in one program.
Coming soon
Control · Influence
AI Influence Services
Once monitoring flags a wrong AI answer, this is where it gets corrected.
RH Control
AI Influence Solution
Ready to actively manage the field, not just watch it? The full RH Control program.
RH detection
Strategic Information-Field Management
Ready to actively manage the field, not just watch it? The full RH Control program.
Related solutions by reputation house
You Also Might be Interested In
html
FAQ
Frequently Asked Questions
RH Detection's full-program retainer: ongoing, real-time monitoring of everything published about you across media, social, search, reviews and AI-generated answers, read by analysts who separate signal from noise and escalate confirmed risk to a team — not a self-serve listening dashboard.
Continuous Monitoring only watches and signals — it doesn't change your search results (that's RH Control) and it doesn't fight an active crisis (that's RH Defence). Think of it as the layer that tells you when either of those is needed, before it becomes obvious to everyone else.
Search results (SERP), social & mention listening (SCAN), AI answer tracking, reviews & ratings, and sentiment/tone — all five run together as one contour, with a shared RPN risk score and alerting on top.
Signals are read continuously; confirmed risk is escalated to your team the same day it's identified, not bundled into a weekly digest.
Yes. AI Representation Analysis tracks how ChatGPT, Claude, Gemini, Grok and Perplexity answer real questions about you, scored on relevance, volume and how clean of negative framing the answer came back.
No. We escalate confirmed risk to your team; the decision on what to do about it stays with you. This runs alongside in-house risk, legal and communications functions, not instead of them.
Yes. Every engagement runs under strict confidentiality terms from the first contact, without exception.
A monthly retainer, $5–25K/month, depending on the scope of your field, languages and regions. Full tiers are on the pricing page, or a confidential audit confirms the exact quote.
Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared