Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared
Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared
What Brand & Mention Monitoring covers
Social & forums — platforms and communities where mentions usually surface first
Press & digital media — news sites, wires and syndicated coverage, tracked as it publishes
Video & short-form — YouTube, TikTok and Reels commentary, not just text
Multi-language coverage — mentions tracked beyond English-only feeds
Human-triaged alerts — an analyst reads the stream and flags what’s actually a signal
Media & Brand Mention Monitoring, in Real Time
We run real-time media monitoring on every mention of your brand across social platforms, forums, blogs, video and press — the full online media landscape. An analyst reviews it all and turns it into media insights before anything reaches you. What lands in your inbox is a short list of things that actually matter, not a raw stream of everything that was said, in every language your brand gets talked about in.
RH Detection · Brand & Mention Monitoring
Signs your brand requires media & mention monitoring
what problems we help to resolve
html
Last to Know
Negative mentions reach you through a client’s phone call or a journalist’s request for comment — never from your own system, first.
Scattered, Not Watched
Mentions live across social, forums, video and press, and no one’s job is to read all of it — the roll-up happens by hand, days late, if at all.
Already Circulating
By the time something reaches your desk, it’s been building on social and forums for days — the window to respond cheaply is already closing.
Signal vs. Noise
There’s no way to tell a real reputational signal from background chatter until it’s already too late to matter.
html
What's included
One social media listening feed, not one more inbox
Social platforms, forums, blogs, video and press each produce their own media stream of mentions. Watched separately — or not watched at all — the pattern that matters gets lost in volume before anyone connects it. This retainer runs the SCAN Monitoring module as one continuously read feed, with an analyst attached to it every day, not a dashboard you have to remember to check.
Real-time tracking of mentions across media, social, blogs, video and forums.
Brand & Mention Monitoring (RH Detection) — this page's program
Full-channel mention stream
Social, forums, blogs, video, press and syndicated coverage, unified into one feed and updated in real time — not five tools you have to check separately.
Multi-language coverage
Sources tracked beyond English-only feeds — so mentions in your other markets and languages don’t go unseen.
Human triage on every alert
An analyst reads the stream and tags sentiment before anything reaches you — not a raw export for you to make sense of yourself.
Escalation on confirmed risk
When a mention is confirmed as real risk, it gets routed to the right team fast — not queued for the next scheduled report.
One feed, not one more inbox
A mention stream nobody owns is just another unread tab. This retainer means an analyst reads it first, every day, and only brings you what's actually worth your attention — not a login you have to remember to check.
html
A
Listening / DRP platforms
SaaS monitoring & alerting tools
Manual / ad-hoc Monitoring
occasional in-house checks
Brand & Mention Monitoring
(RH Detection)
(RH Detection)
What it does
Surfaces mention volume and sentiment scores
Someone checks a few channels when they remember to
Reads the full mention stream daily and tells you which one is actually risk
Who acts on it
You do — no analyst included
Whoever has five spare minutes that day
A dedicated analyst, every day, whether you log in or not
Coverage
Mentions and sentiment, often text-only, single-language by default
Whatever one person remembers to check
Social, forums, blogs, video and press, tracked across languages
Pricing model
SaaS seat licence
Internal headcount, opportunity cost
One retainer, scoped to this module
Analytical foundation
The dashboard flags volume, not risk
No system — depends on someone remembering to check
An analyst is accountable for reading the stream and escalating what’s real
how we're different
Not a dashboard. A read, with someone accountable for it.
Listening tools give you volume. A part-time internal check gives you inconsistency. This retainer gives you a channel that’s actually read, every day, by someone accountable for catching what matters.
/*html*/
Who it's for
Built for the roles that can’t afford to be the last to know
Social Media & Comms Manager
In-house marketing · comms team
One feed across social, forums, blogs and video, not five tabs to check
Sentiment tagged before it reaches you, not raw mentions to sort through
An analyst who flags a shift before it’s a full-blown thread
“I need to know the moment something's said about us — not find out from a screenshot someone forwards me.”
General Counsel & Compliance Lead
Due diligence · KYC/AML
Negative-news and mention screening running in the background, not a one-off search before a deal
A documented, continuous record for due-diligence and audit questions
Coverage across social, forums and press — where reputational red flags surface first
"Negative news screening is now a due-diligence standard, not a nice-to-have — I need a system running, not a manual search before every deal."
Head of Risk, growing company
Not yet ready for the full platform
The one workstream that matters most right now, without paying for the full contour
A clear upgrade path to the full Detection retainer once the field grows
Someone reliably watching, even without an in-house monitoring function
"We're not ready for a full monitoring platform yet. We need someone reliably watching what’s said about us and telling us when it matters."
What we do
From first contact to a running feed
01
Source & language mapping
Which channels and languages matter for this brand right now — social, forums, blogs, video and press — the starting map, before anything is calibrated.
02
Alert calibration
What counts as a signal versus noise, tuned to your brand, industry and regions — so alerts arrive with context, not as a flood of every mention.
03
Feed goes live
The mention stream starts, read by an analyst from day one — and your login to the SCAN Monitoring module opens at the same time, not the platform first and a team later.
04
Weekly reporting & escalation
Regular summaries of how the field is moving, plus immediate escalation the moment a confirmed risk appears — not just when a report lands.
Going live is also when module access opens up — see what's inside SCAN Monitoring
The Risk Control Center
One login. Every Signal That Touches Your Reputation, in One Window
Platform access is part of the program, not an add-on sold separately. Search, reviews, social listening and AI answers live on one screen instead of four disconnected tools — and it’s the same screen your analyst team works from, so what you see is exactly what they’re watching.
AI Representation Analysis
What AI says About You is Now a First Impression — We Watch it Like One
The platform runs your brand's real questions — “What is [Company]”, “Is [Company] safe”, “[Company] reviews” — against ChatGPT, Claude, Gemini, Grok and Perplexity, then scores every answer on relevance, whether it actually answered at all, and whether it's clean of negative framing. Most monitoring tools stop at search results. This is the layer competitors don't offer.
When a prospect asks an AI assistant instead of Googling, there's no page two to push a wrong answer down — you need to know it's wrong before they see it.
AI Representation Analysis — Risk Control Center
A
Risk Control Center
The platform layer
Reputation House
The expert team on top of it
What it gives you
Live monitoring across search, social, reviews and AI, always on
Interpretation of what the data means, and a call on whether it’s noise or risk
Who's watching it
You, whenever you log in
A dedicated analyst, watching every day — whether you log in or not
When something changes
An alert appears in the dashboard
The team triages it, logs it in the Escalation Log, and engages if it’s confirmed risk
What backs the judgment calls
Real-time data from your own information field
That data, read against RH Research Center studies across 2M+ mentions and 39 global brands — not this account’s history alone
End-to-end solution
Platform & Expert Team Support
The Risk Control Center gives you the data, always on, in one place. The analyst team gives you what it means — interpretation and escalation, with a record of what was flagged and what happened next. Buying one without the other is buying half the program.
/*html*/
Case Studies
Case studies: what managing the whole field looks like
RH client result
Public Figure, Sports
CIS/MENA · ongoing weekly monitoring
Before
A public figure with an active narrative and no continuous read on the field — results depended on catching negative shifts before they compounded, with no readiness plan if an attack started.
After
96% KPI
of the negative-reduction target hit via weekly search and video audits with continuous monitoring underneath — unique negative pages in the primary search engine fell from 16 to 6, with the monitoring layer keeping the team ready to respond to any new attack.
RH client result
Public Figure, Real Estate
Eastern Europe / MENA · 6 regions, 13 months
Before
An active field-repair program across six regions had no mechanism to hold its gains once the intensive phase ended — without a watch layer, the field drifts back toward where it started.
After
6 regions
held stable under a continuous monitoring and alert-channel layer added on top of the repair program — the same mechanism that, on its own, is what this page’s product runs.
RH client result
Business & Consulting
UAE / Oman / Qatar / Bahrain · 4 months
Before
A footprint-minimization program needed to avoid creating an "information void" that itself reads as a red flag to banks and financial institutions — a risk only visible with continuous monitoring, not a one-off cleanup.
After
4 negatives
deindexed and the field held under personal monitoring across five regions — watching that the reduced footprint stayed clean instead of drifting back into risk.
Market pattern
Technology / SaaS
What happened
Q1 results showed weaker-than-expected demand for Wix’s AI products — the gap between the AI narrative investors had priced in and the actual numbers went unflagged until earnings day.
Mechanic
The stock dropped 27% in a single session and triggered a shareholder investigation for securities fraud. AI-narrative gaps — public claims outpacing what the product actually delivers — are exactly what an AI Presence module inside continuous monitoring is built to catch before an earnings call, not after.
html
Want cases from your own industry?
Our case library is broken down by sector: fintech, real estate, FMCG, professional firms and more.
Tell us yours and we’ll send the closest matches.
Tell us yours and we’ll send the closest matches.
The cost of missing it
Four Companies. One Pattern:
Nobody Was Watching Closely Enough
None of these were hidden. Each signal was visible in the public information field before it became a headline — the gap was always in who was watching, not in what was knowable.
Market pattern
Automotive services
What happened
A gap between Driven Brands' public narrative and its actual 2023−2025 numbers went unaddressed for three years — nobody was watching the field closely enough to catch the drift while it was still small.
Mechanic
The market caught up in a single session: shares fell 39% and a securities-fraud class action followed — the exact failure mode continuous monitoring exists to catch years earlier, while the gap is still cheap to close.
Market pattern
Clinical research
What happened
Concealed clinical-trial cancellation-rate data sat inside the company, unaddressed, until the market found it independently — not the company itself.
Mechanic
Stock fell 15.9% the day the data surfaced publicly. The gap between an internal signal and its public discovery is exactly where continuous monitoring is built to intervene first.
Market pattern
Banking
What happened
Citigroup beat Wall Street’s forecasts on net income and trading revenue — and its stock fell about 5.3−5.7% in a single session anyway. No scandal, no miss: just full-year guidance investors read as muddled.
Mechanic
Strong numbers don’t protect you if the narrative around them goes unmanaged. Markets price the ambiguity, not just the results — the exact gap continuous monitoring is built to flag before an earnings call, not after.
Market pattern
Food & beverage
What happened
One regional campaign referencing the 1980 Gwangju massacre went out without a cultural audit. Early backlash was visible online for days before it became a global story.
Mechanic
Six weeks later: the CEO was fired, government contracts were cancelled, and every store closed for mandatory retraining — because nobody caught the early signal in time to intervene while it was still cheap.
html
We don't touch your search results
Continuous Monitoring watches and flags. Actively changing what ranks — search, reviews, narrative — is RH Control, a separate program.
We don't fight an active crisis
If a threat is unfolding right now, that's RH Defence — not this program. See the crosslink below.
No 100% guarantee
The public information field depends on algorithms and platforms we don't control. We commit to systematic coverage and honest reporting — not a promise to catch literally everything.
Not a replacement for your team
We escalate when risk is confirmed. Your in-house risk, legal or comms team still owns the decision — we don't run it instead of them.
What we don't promise
The Boundaries of This Solution
html
What You're Actually Paying For
The investment logic
html
html
You're Not Pricing Hours
You're pricing the cost of a missed signal. Driven Brands' narrative gap sat unnoticed for three years before costing 39% of its stock value in a day; Medpace lost 15.9% the day the market found what internal monitoring should have caught first. This is priced against that, not against a headcount of analysts.
We Don't Price Like a Listening Dashboard
A SaaS seat gets you data. This gets you an analyst team reading that data every day and escalating what's real — interpretation and accountability are part of the price, not an upsell.
The Price Includes the Full Platform
All five RCC modules — search, social, AI answers, reviews, sentiment — plus RPN dynamics and our own ecosystem of verified accounts and proprietary tools, not a single-module slice of it.
It's a Retainer, not a Project
Risk accumulates silently and surfaces without warning — a one-time scan freezes a snapshot; a retainer keeps watching. That's why it's billed monthly, like any function that has to run continuously.
Curious where you'd land in the range? See how pricing breaks down by region and scope
Know the Moment Something Changes First
Tell us what you currently know about your presence across media, social, search, reviews and AI answers. We’ll map your information field and scope what continuous monitoring would look like, before anything starts.
Continuous Monitoring (RH Detection) runs $ 5−25K/month, scoped to your field and languages at the audit.
RH Detection
Digital Risk Protection
Detect external digital threats and quantify their financial exposure.
Coming soon
RH Detection
Brand Insight
Analytical map of the information field: HR, corporate, product, competitors — as a basis for risk.
RH Control · Influence
AI Influence Solution
Once monitoring flags a wrong AI answer, this is where it gets corrected.
RH detection
Strategic Information-Field Management
Ready to actively manage the field, not just watch it? The full RH Control program.
Related solutions by reputation house
You Also Might be Interested In
html
FAQ
Frequently Asked Questions
RH Detection's full-program retainer: ongoing, real-time monitoring of everything published about you across media, social, search, reviews and AI-generated answers, read by analysts who separate signal from noise and escalate confirmed risk to a team — not a self-serve listening dashboard.
Continuous Monitoring only watches and signals — it doesn't change your search results (that's RH Control) and it doesn't fight an active crisis (that's RH Defence). Think of it as the layer that tells you when either of those is needed, before it becomes obvious to everyone else.
Search results (SERP), social & mention listening (SCAN), AI answer tracking, reviews & ratings, and sentiment/tone — all five run together as one contour, with a shared RPN risk score and alerting on top.
Signals are read continuously; confirmed risk is escalated to your team the same day it's identified, not bundled into a weekly digest.
Yes. AI Representation Analysis tracks how ChatGPT, Claude, Gemini, Grok and Perplexity answer real questions about you, scored on relevance, volume and how clean of negative framing the answer came back.
No. We escalate confirmed risk to your team; the decision on what to do about it stays with you. This runs alongside in-house risk, legal and communications functions, not instead of them.
Yes. Every engagement runs under strict confidentiality terms from the first contact, without exception.
A monthly retainer, $5–25K/month, depending on the scope of your field, languages and regions. Full tiers are on the pricing page, or a confidential audit confirms the exact quote.
Free Reputation Audit
Get a confidential consultation and preliminary audit
Your information is confidential and will never be shared